unihealth Privacy Policy
This Privacy Policy explains how unihealth collects, uses, stores, and protects the personal information of Filipino players who use our platform. Please read it carefully alongside our Terms and Conditions.
Last updated: 2025
1. What Information We Collect
unihealth collects personal data that is necessary to operate the platform, verify your identity, process transactions, and comply with applicable regulations. The types of information we may collect include:
- Account information: Full name, date of birth, email address, username, and password when you register.
- Identity verification data: Government-issued ID details required to verify that you meet the eligibility requirements for using the platform.
- Payment and transaction information: Details related to your deposits and withdrawals processed in ₱ Philippine Peso, including payment method type, transaction amounts, and timestamps. We do not store full card numbers directly.
- Device and browser data: IP address, device type, operating system, browser version, and screen resolution collected automatically when you access the platform.
- Usage data: Pages visited, features used, session duration, and interaction patterns that help us understand how players use the platform.
- Communications: Messages or inquiries you send to customer support, including email correspondence.
2. How We Use Your Information
unihealth uses the personal data we collect for the following purposes:
- To create and manage your account, and verify your identity and eligibility.
- To process deposits and withdrawals in ₱ Philippine Peso securely and accurately.
- To provide access to the sportsbook, slot online, live casino, and other platform features.
- To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
- To comply with legal and regulatory obligations applicable in the Philippines.
- To send transactional communications, such as deposit confirmations, withdrawal updates, and account alerts.
- To improve platform performance, fix technical issues, and develop new features based on usage patterns.
- To respond to customer support inquiries and resolve account-related issues.
unihealth does not use your personal data for unsolicited marketing purposes without your consent. We do not sell your personal data to third parties for their own commercial use.
3. Cookies and Tracking Technologies
The unihealth platform uses cookies and similar technologies to support core functionality, improve performance, and understand how the platform is used. Cookies are small text files stored on your device when you visit the platform.
We use the following types of cookies:
- Essential cookies: Required for basic platform functionality, including keeping you logged in during a session and maintaining your preferences. These cannot be disabled without affecting platform usability.
- Analytics cookies: Used to collect anonymized usage data that helps us understand which features are used most and where improvements are needed.
- Security cookies: Help detect suspicious activity and protect your account from unauthorized access.
You can manage cookie preferences through your browser settings. Disabling essential cookies may affect your ability to use certain parts of the platform. unihealth does not use advertising tracking cookies or share cookie data with third-party advertisers.
4. Data Storage, Retention, and Security
Your personal data is stored on secure servers. unihealth applies standard technical and organizational measures to protect your data against unauthorized access, disclosure, loss, or destruction. These measures include encryption of sensitive data in transit and at rest, access controls limiting who can view your personal information, and regular security reviews.
We retain your personal data for as long as your account is active, and for a reasonable period thereafter as required to fulfill legal, regulatory, or dispute resolution obligations. Transaction records related to ₱ PHP payments may be retained for longer periods as required by applicable financial regulations.
When data is no longer required for the purposes it was collected, it is deleted or anonymized in accordance with our internal data retention procedures.
5. Sharing Data with Third Parties
unihealth does not sell your personal data to third parties. We may share your information only in the following limited circumstances:
- Payment processors: To process deposits and withdrawals in ₱ Philippine Peso, we share necessary transaction data with licensed payment service providers. These providers operate under their own privacy and security obligations.
- Game providers: Some slot online and live casino content is provided by third-party game studios. Limited technical data may be shared with these providers to deliver game sessions correctly.
- Legal and regulatory authorities: unihealth may disclose personal data to regulators, law enforcement agencies, or other authorities when required by applicable law, court order, or to prevent and detect fraud.
- Professional advisors: Lawyers, auditors, and other professional advisors who are subject to confidentiality obligations may access data as necessary to provide their services.
All third parties with whom unihealth shares data are required to handle it responsibly and in accordance with applicable data protection standards.
6. Your Rights and Minor Protection
As a user of the unihealth platform, you have the following rights regarding your personal data:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request that inaccurate or incomplete personal data be corrected. Some information can be updated directly within your account settings.
- Deletion: You may request deletion of your personal data, subject to our legal and regulatory retention obligations. Requests to delete data will be assessed on a case-by-case basis.
- Restriction: You may request that we limit the processing of your data in certain circumstances.
To exercise any of these rights, contact support at [email protected]. We will respond to verified requests within a reasonable period.
Minor protection: The unihealth platform is strictly for adults aged 18 and above. We do not knowingly collect personal data from minors. If we become aware that a person under 18 has created an account, we will close it promptly and delete associated data. If you believe a minor has registered, please contact us immediately.
7. Policy Updates and How to Contact Us
unihealth may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable law, or to improve clarity. The most current version will always be available on this page. Significant changes will be communicated to registered users via the platform or by email. Continued use of the platform after an update constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, how your data is handled, or wish to exercise your data rights, you can reach the unihealth support team at: [email protected]
For general platform questions, including account help and FAQ, visit the FAQ page.